Frequently Asked Questions

Get instant answers to your questions about AP4 Project Managers

1. What exactly do I need to use AP4 Project Managers?

2. How much does AP4 Project Managers cost?

3. Are there price plan discounts?

4. Can you create a custom plan for me?

5. Will I loose data when upgrading my account?

6. Do you store my credit card data?

7. Can I cancel my account at any time?

8. Will I be able to try AP4 Project Managers before paying for it?

9. Can we run AP4 Project Managers on our own servers?

10. What about security? How secure will your servers be?

11. What's different about AP4 Project Managers?

12. What is a project?

13. How are construction professionals using AP4 Project Managers?

14. How long does it take to setup my AP4 Project Managers account?

15. Can I ask users outside of my organization to participate in my AP4 Project Managers account?

16. Are there any IT requirements or downloads required to set up my AP4 Project Managers account?

17. What are the advantages of a hosted project management tool vs. one that is on an in-house server?

18. What support will you give me?

19. Can I retreive my data if I terminate my subscription?

20. How do I provide feedback?

21. Which browser platforms are supported?

22. Where is AP4 Project Managers hosted?

23. Does AP4 Project Managers support SSL security?

1. What exactly do I need to use AP4 Project Managers?

It is very simple. All you need is a web browser (IE/ Firefox/ Mozilla/Opera/Safari), an Internet connection (preferably high-speed). There is no software to download and no hardware to install.

2. How much does AP4 Project Managers cost?

We have a pricing plan that will let you choose between 4 plans, each adapted to your company and project needs. Each pricing plan allows your company to manage 1 or more projects with unique tools and features. Click here to view our pricing plans.

3. Are there price plan discounts?

Yes! The more projects you subscribe the greater the discount. There is also an upfront discount if an annual subscription plan is purchased.

4. Can you create a custom plan for me?

Yes! Do you need more projects? More users? More file storage? We can create a custom plan that fits your particular needs. Just drop us an email and we will take care of it.

5. Will I loose data when upgrading my account?

No, all the data that you entered in your present chosen account will remain. The transaction is seamless and no information is deleted on upgrade.

6. Do you store my credit card data?

No. We do not store or have access to your credit card information. All the payment are handled through a certified payment gateway merchant.

7. Can I cancel my account at any time?

Yes, you can cancel your monthly subscription directly from your Account Settings, inside the Subscription page. Please read our terms and conditions.

8. Will I be able to try AP4 Project Managers before paying for it?

Of course. To do so you must set up a live demo. You will be able to try out AP4 Project Managers, until you are comfortable to subscribe our service. Go ahead, set up a live demo right now and get all of your doubts and questions answered by one of our AP4 reps.

9. Can we run AP4 Project Managers on our own servers?

No. AP4 Project Managers is a software-as-a-service, delivered through the Internet, so you can access it from anywhere at anytime.

10. What about security? How secure will your servers be?

You can check out the security page for more information.

11. What's different about AP4 Project Managers?

AP4 Project Managers helps deliver successful projects. It simplifies teamwork. We pack simplicity, power (feature-richness) and affordability into a service backed by a very responsive and humble customer service. We believe managing construction projects through email is a communication method of the past. Hence, each feature in AP4 Project Managers is carefully designed to get your team more system-driven. Every time a project member updates an activity, task or document everyone in the project team is informed, it is what we call real-time project management.

12. What is a project?

A Project is an architectural, engineering, or construction activity that you or your team needs to get accomplished by working together. This could be a engineering development project or a construction site management project that your team is working on.

13. How are construction professionals using AP4 Project Managers?

Some of the popular uses of AP4 Project Managers are: managing client projects, construction contract management, document management, group communication, developing plans, event planning, team management, report management, managing worksite control.

14. How long does it take to setup my AP4 Project Managers account?

It only takes approx. 1 minute to sign up, set up a project and get started.

15. Can I ask users outside of my organization to participate in my AP4 Project Managers account?

Yes, this is one of the main benefits of using an online construction project management solution like AP4 Project Managers. You can invite people from anywhere and assign them to projects that you want to them to participate in.

16. Are there any IT requirements or downloads required to set up my AP4 Project Managers account?

No. You do not need to download any code or plan for any IT support. Simply signup online and get your AP4 Project Managers account running in less than a minute.

17. What are the advantages of a hosted project management tool vs. one that is on an in-house server?

  • No software to download, configure or deploy;

  • No hardware or IT personnel investment, i.e. lower costs;

  • Simple to use. Anyone who has used a web-based program like Gmail or Hotmail will know how to use AP4 Project Managers;

  • Flexible. Pay as you grow. We have set up a paying model that adapts to the reality of managing construction projects. So, you can start with the lowest plan and as you add more, users or file space you can upgrade to the higher paying plans.;

  • Win a construction or an engineering project and start using AP4 Project Managers;

  • Once you terminate your projects you cancel your subscription

  • Simple e Flexible

18. What support will you give me?

All customers are eligible for free support as defined in our pricing plan. Either email support@ap4projectmanagers.com or visit our ticket customer system inside your AP4 Project Managers project account. We try our best to answer support queries no more than 24 hours.

19. Can I retrieve my data if I terminate my subscription?

Yes. All the data that you store on AP4 Project Managers is yours. Project Managers (Account Administrators) can download a full backup of all project data through the "Administrative Project Options" view in the "Account Settings" header.

20. How do I provide feedback?

Feel free to email us at support@ap4projectmanagers.com anytime. If you have a feature request or a bug report, you can send us a note from within your AP4 Project Managers account using our "ticket" support system. Learn more.

21. Which browser platforms are supported?

AP4 Project Managers is supported on Mozilla/ Firefox 7 or higher, Google Chrome 14 or higher, Apple Safari 5 or higher, or Opera 11 or higher.

22. Where is AP4 Project Managers hosted?

AP4 Project Managers is hosted in a world-class secure server environment, hosted and professionally managed by a recognized leader in high-end hosting that uses a dedicated firewall to prevent interference with outside intruders.

You can check out the security page for more information.

23. Does AP4 Project Managers support SSL security?

Yes, all Standard and higher plans have high-grade 256-bit SSL encryption. This will make it very difficult for unauthorized people to view information traveling between computers.